Geyushi Motors has won first place as the best-authorized service center for Opel and Chevrolet customers in Egypt 2019 for the fourth year in a row between all the authorized agencies in the Egyptian market, according to the standards of the global companies "General Motors" and "Opel".
Khaled Geyushi, Vice President of Geyushi Motors, confirmed that the company pays great attention to the customer by recognizing their requirements and desires, and for that, the company didn't stop only at sales and marketing operations but worked to provide an integrated service at the highest level to provide original spare parts and perform maintenance and repair services. And plumbing works, straightening and measuring the chassis with the latest electronic devices, painting with the international paint of Skins, and providing all after-sales services through a service center that has the human and technological capabilities that enable it to serve its customers efficiently and effectively, which gives them confidence and security
He said that "Geyushi Motors" has built its first authorized service center for Opel and Chevrolet cars in a distinguished location in Al-Kattameya, which is equipped with the highest level of technology and is comparable to the largest service centers in the world, according to the testimony of Egyptian and foreign experts, noting that the center can accommodate 50 cars in At the same time, it started its activity in January 2016
He added that the center achieved first place for the year 2016 among all the authorized agencies who have decades of experience in the field of after-sales services, after only one year of operation. 2018 and 2019 for the fourth year in a row, according to the international standards of “General Motors” and “Opel” in terms of the highest percentage of repair efficiency from the first time, the highest level of customer satisfaction, and also the highest percentage in implementing warranty repairs for customer cars, and the lowest percentage of complaints Customers, in addition to the highest percentage of technicians and engineers training, and 100% follow-up to customers after repair to ensure their satisfaction through reception engineers and customer service management, in addition to the availability of equipment and services following the standards of the parent company and the highest availability of spare parts and accessories.
He explained that at the Geyushi service center, the customer follows up on his car, moment by moment, through a direct view of the quick maintenance workshop through soundproofing glass. And credibility, I also took care of customers and their children while the customer was waiting for his car by providing them with all possible amenities and providing them with free "Wi-Fi" service, watching television, reading newspapers and magazines, with a special corner for children with gifts for them. The service center also provides additional services such as a "Nano-ceramic" car paint protection service, rim coloring service, as well as a free scratch repair service.
He revealed that the Geyushi Service Center offers special programs and services to its customers, the main objective of which is to achieve their complete satisfaction and make them feel distinguished when they deal with "Geyushi Motors". Workmanship, a discount on spare parts, and other features, with the possibility of installment the repair bill over 6 months without interest, with the provision of “teltec” service, which is a technical service for the customer that is unique to the Geyushi service center to inquire about how to face any emergency technical problem by calling the hotline 19927 and responding to it One of the specialized engineers immediately to help him solve the problem.
Geyushi saw that the customer can bring and receive his car during non-official working hours, in addition to providing a roadside assistance card to transport broken cars as a result of a mechanical failure or as a result of a collision. In addition to the possibility of guaranteeing customers’ cars through the company’s insurance department, as well as maintaining technical and social communication with customers on social networking sites, where the company offers, for example, artistic videos of no more than 5 minutes each, which are broadcast on the “Geyushi ” page, as the company does Organizing group meetings with customers on various occasions, including social, entertainment and others, as well as organizing regular football competitions between the customer team and the Geyushi team, and distributing prizes and cups to the winners, which further consolidates the relationship between the company and its customers.
The winning medals and the championship cup were handed over...
Geyushi Motors ranked first as the best service center for...